Faq & Help

Dove è il mio ordine?

As soon as the order is created, you will be provided with a tracking number with which you can track the shipment.

Dove spedite?

Italy and Islands, Europe, United States of America.

Posso effettuare un reso?

Online returns are free and can be issued for up to 30 days.

Available methods: free collection by courier – waybill to be printed and attached to the package – through the dedicated section contact us.

In-store return.

Perché il mio ordine è stato cancellato?

Due to unavailability of the product.

Perché il mio codice sconto non funziona?

Why expired.

Come posso contattarvi?

Customer service is available from Monday to Friday

  • 10:00-13:00,
  • 15: 30-18: 30;
  • Saturday 10: 00-13: 00

Or by calling +39 0823 1450679

Come uso i codici promozionali?

If you have a promotional code, you can enter it in the appropriate field in the cart.

If the code is valid, the discount will be immediately applied to the amount of your order.

On this page, we answer all your doubts and questions. For any information we remain at your complete disposal.